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Refund Policy

If you're happy, we're happy. We're here to help process returns with our merchant partners to make it a hassle-free process. For U.S. orders, you may return your item for Middleburg Marketplace shopping credit.
Please follow these simple steps:

  1. Notify us within 3 days of delivery by emailing us at: [email protected]. To help expedite your request, please provide your order number and reason for return.
  2. Once reviewed, you will receive a pre-paid USPS label. Print the label and affix it to your package within 7 days.
  3. The item(s) will be processed and reviewed once received. The item must be returned in the same condition as it was listed. Otherwise, the item will be returned to you.
  4. Once processed, you will receive an email to notify you that shopping credit has been applied to your account. Shopping credit may only be applied to the account from which the purchase was made.

Shipping and other fees incurred are non-refundable. Items not shipped within 7 days of receiving the pre-paid return label will not be processed for return.
Final sale items, food, jewelry, swimwear purchases are not eligible for returns. What do I do if a clothing or shoe item doesn’t fit?
Clothing and shoes may be returned in exchange for shopping credit. To qualify for a return, please email [email protected] within 3 days of the delivery of your item and await return instructions. Credit is only issued after the item is received and reviewed by the Middleburg Marketplace team. Final sale, jewelry, accessories, handbags, are not eligible for returns or shopping credit.


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